General Summary:

Individuals within the Business Intelligence (BI) Analyst role identify business intelligence, reporting, and data analysis needs. They work closely with clients and IT teams to turn data into critical information and knowledge that can be used to make sound business decisions. It is essential that BI Analysts build an understanding of the business at a level of detail that enables them to identify and address critical issues. They provide data that is accurate, congruent and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems. BI Analysts educate and train clients to use the data as an analytical tool, displaying the information in new forms and content for the purpose of analysis and option exploration.


BI Analysts work with clients to determine business requirements, priorities, define key performance indicators (KPI), and develop BI and data warehouse (DW) strategy. This includes working with business and development teams to design, and document dashboards, alerts, and reports. This individual is accountable for providing leadership and independent initiatives in facilitating information gathering, structured documentation and presentation of findings to all levels of management. They conduct analyses of functional business processes and functional business requirements and participate in the development of business cases in the support of process changes and/or IT projects.


BI Analysts understand how data is turned into information and knowledge and how that knowledge supports and enables key business processes. They must have an in-depth understanding of the business environment and an interest in going beyond the obvious, delving into the source, the definition, philosophy, and foundational roots of a data element in order to create information. They must work well within a team environment.


Principal Duties and Responsibilities:

  • Provides support for user community.
  • Works on low to medium complexity tasks within one or more functional areas.
  • Works on one or more tasks/projects as a team member.
  • Participates in or supports work-stream planning process.
  • Works with internal and external customers and IT partners to gather and validate requirements.
  • Develops and writes business requirements for the design of solutions.
  • May determine and analyze commonly used queries and reports.
  • Researches business problems and assists in the creation of models that help analyze these problems.
  • Develops, executes, and documents user test plans.
  • Provides support to test teams.
  • Resolves issues based on test results.
  • Verifies the collected data is within required quality standards.
  • May maintain the quality of metadata repository/data dictionary by adding, modifying, and deleting data.
  • Creates data quality tickets, as needed
  • May participate in vendor evaluations.
  • Adheres to current standards.
  • Assists in the development of end-user training materials.
  • Coaches and may train clients in the use of the business intelligence solutions to enhance business decision-making capability.




Knowledge, Skills, and Abilities Required

  • Bachelor's degree in Computer Science, Information Systems, Business Management or specialized training/certification or equivalent work experience.
  • Typically requires 3-5 years' of Business Analysis or related technical experience.
  • Knowledge of one business functional areas.
  • High degree of skill in MS Excel
  • Understands data administration and management functions (i.e. data collection, data analysis, data distribution, data consumption, data models, data visualization, etc.)
  • Experience in BI Development or Administration
  • Experience in Data Warehousing & reporting, writing dashboards, coding SQL, PL/SQL and data analysis preferred
  • Experience in Tableau Desktop and Server preferred
  • Experience in Oracle E-Business Suite preferred


Disclaimer Statement:  Job description is not intended to be an exhaustive list of all job duties and/or knowledge, skills, and abilities required, but a description of the job's most important elements.  Nothing in this description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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